Welcome to our Support page.
Policies at Stüssy Dawn till Dusk
Our goal as always at Stüssy is giving our customers a fair, rewarding and enjoyable shopping experience. VAT is included within the selling price. Customer will not incur any additional prices beyond the original price they pay at checkout.
Our store return polices are detailed below, please have a look and remember you are more than welcome to contact our support team about anything!
Contact Us
Questions, comments, anything you need just get in touch today, we’re more than happy to help. Contact us either through our live support team or through the form below.
Address:
UK STUSSY DAWN TILL DUSK
EXETER COLLEGE CCI
QUEENS STREET
EX4 3SP
DEVON, UK
Email:
RETURNS, REFUNDS, AND EXCHANGE POLICIES
RETURNS, REFUNDS, AND EXCHANGE POLICIES
As always our number one priority is customer satisfaction. We want you the consumer to be totally satisfied with your product(s) which you have purchased from WWW.STUSSY.COM or WWW.STUSSYDAWNTILLDUSK.COM. We have a team dedicated to assisting you as friendly and efficiently as possible to work out what we can do no matter what the reason.
Please also note that we don't take returns for Stussy products purchased outside WWW.STUSSY.COM or WWW.STUSSYDAWNTILLDUSK.COM
If you are returning a product from WWW.STUSSY.COM please visit here: https://www.stussy.com/returns-exchanges
If you are returning a product from WWW.STUSSYDAWNTILLDUSK.COM then continue the process on this page.
Returns and Refunds
Item(s) purchased should be posted at the customers expense and the item(s) should be in new, unused condition with the original tags and everything else still attached. We allow you 14 days (two weeks) from receiving the product to return in order to be eligible for refund. To return your item please send it to the address given below with a copy of the original invoice and a written explanation to why you are wanting to return your item(s). This is so we can help you and future customers. You will be refunded once the item has been received and marked to clear. We will refund you via the way the original payment was made. Please note we can't refund the original shipping of the item bar the exception of incorrect or faulty items.
U.K ADDRESS
UK DAWNTILLDUSK LIMITED
ATTN: RETURNS
WAREHOUSE 1, HOLBURG
SHIPPENHAM ROAD
SHREWSBURY SY1 5RK
SHROPSHIRE
UNITED KINGDOM
U.S.A ADDRESS
US DAWNTILLDUSK LIMITED
ATTN: MAIL ORDER
12165 DIVINE AVENUE
IRVINE 532164
CALIFORNIA
U.S.A
Exchanges
Short answer we do not accept exchanges. If you are wanting to exchange a size, style or colour you will need to place a new order with the unwanted item(s) returned for a refund. A refund will be issued via the original form of payment within 1-2 business days of us receiving the item. See ABOVE instructions on how items can be returned properly.
exchanges. If you are wanting to exchange a size, style or colour you will need to place a new order with the unwanted item(s) returned for a refund. A refund will be issued via the original form of payment within 1-2 business days of us receiving the item. See ABOVE instructions on how items can be returned properly.